Assist a vulnerable person when they need help the most

Give the emergency services and other service providers all the information they need during that crucial first contact.

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Why Universal Alert?

Universal Alert is a free (and safe) way to support the very vulnerable when they need help the most.

If a vulnerable person with a hidden disability - like autism, a mental illness or dementia - gets into an emergency, it can be very difficult for them to communicate to the Police, Ambulance, Fire Services or other care provision services what they need help with.

Universal Alert lets the relevant person within these services know what has to happen.As sometimes due of their lack of social communication and interaction skills or just because they are so anxious this can sometimes be difficult for the Disabled person to explain how they feel or what they need.

To get started, fill out a profile. And let the emergency services know what to expect during first initial contact, and beyond.

The Universal Alert

What is Universal Alert?

It is an app created to help the vulnerable who have hidden personality traits that may be not be apparent to the authorities when trying to help.

Is it secure?

We fully comply with GDPR and understand reluctancies of sharing information. We only share what you want us to. Find out more about Security in the question and answers section.

Is it free?

Absolutely, our aim is to help those who need it the most.

How does it work?

Simple. You generate a one-time code to give people access to your information, only when they need it.

Control health data, all in one place

Keeping your data in one place, equals a safer and faster intervention in an emergency.

Learn more

What does this mean for me?

If you or a loved one needs urgent assistance, Universal Alert gives the people who respond in an emergency or other care provision authorities up to date information about your characteristics and triggers for that crucial first point of contact they will know the important things about you or your loved one to assist them faster.

Up-to-date information
Secure in the cloud
Clear communication channel

Update various health categories

Keep information about various health categories up-to-date using our universal database

Learn more

Everything you need

Universal Alert is a free and safe way to support a very vulnerable person, who needs assistance, when they need help the most.

Secure data in the cloud
End to end encrypted health data at all times
Privacy when you need it
You choose who is able to access your data at any point
Real time updates
Update your health information at any time
Alert in emergency
Send an alert to a loved one in an emergency situation rather than contacting 999.
No cost to you
Absolutely free to update yours or a loved ones health data
Partnerships with local social care authorities
We have various partnerships in place to make sure you are in safe hands

User personas

Click on the below image to see more types of users that would benefit from Universal Alert

Frequently asked questions

Here are the most commonly asked questions

1. Where is my information stored?

All information is stored securely in Google Firebase. For more information about compliance with security standards, their documentation can be found here.

2. How long is it stored for?

Your data is stored in Universal Alert for an indefinite amount of time. If you no longer want your data stored in Universal Alert, please contact support@hiddendisabilityalert.com

3. How safe is it?

All information is stored securely in Google Firebase. For more information about compliance with security standards, their documentation can be found here.

4. Will my information be shared with third-parties?

No. We will never share data you’ve entered in Universal Alert. You can only share your data with a service provider if you generate a one time passcode.

5. Can I delete my profile?

If you would like to delete your profile and information associated with it, please contact support@hiddendisabilityalert.com

Our Clients Know Best

Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind text

Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden flows by their place and supplies it with the necessary regelialia.
Sarah Smith
Lead Developer, Flowbase
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden flows by their place and supplies it with the necessary regelialia.
Craig Sams
Lead Developer, Flowbase
Separated they live in Bookmarksgrove right at the coast of the Semantics, a large language ocean. A small river named Duden flows by their place and supplies it with the necessary regelialia.
Simon Lee
Lead Developer, Flowbase

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